MENTAL HEALTH | TELEHEALTH
Your front office, automated, with a BAA signed on day one.
For mental health practices, telehealth operators, and multi-provider groups that need a voice receptionist, intake automation, and EHR write-back without the 6-month enterprise procurement cycle.
The problem we see on every fit call.
Your therapists lose 15 minutes per new patient to intake paperwork. Your front desk fields PHQ-9 and GAD-7 questions over the phone instead of running the schedule. When a new inquiry comes in at 7pm, it goes to voicemail, and by Monday morning the prospective patient has booked somewhere else.
The platforms built for large health systems (Luma Health, CareMessage) start at $50,000 a year and expect a procurement committee. The Fiverr builds at $200 a gig come without a BAA and without the infrastructure to actually protect PHI.
RASTnode sits in the middle. Production HIPAA infrastructure, a signed BAA before we touch any PHI, and a price that a 5 to 15-provider practice can absorb.
What's in the bundle.
- 01
HIPAA-compliant voice receptionist
Built on VAPI Enterprise or Retell AI (platform-level BAA). Answers every inbound call in under 3 seconds, collects intake information, verifies insurance, and books directly into your EHR.
- 02
Intake and consent automation
PHQ-9, GAD-7, and custom intake forms delivered by SMS before the first visit. Signatures via HIPAA-compliant e-sign. Pre-populated in your EHR so the clinician starts the session ready.
- 03
RAG knowledge base on your practice documents
Insurance accepted, therapist specialties, scheduling rules, sliding-scale policies. Staff and patients get answers without calling the front desk.
- 04
EHR write-back
Native integration with SimplePractice, TherapyNotes, and Headway. Appointments, intake data, and session notes flow back automatically.
The math.
Step 1
A solo-to-small-group practice loses 15 to 30 prospective patients per month to unanswered after-hours calls and broken intake flows.
Step 2
At a conservative $150 per session and 10 sessions per patient lifecycle, that is $22,500 to $45,000 per month in lost revenue.
Step 3
RASTnode recovers 60 to 80 percent of those patients.
The bundle typically pays back within 60 to 120 days, depending on your no-show reduction and your after-hours patient capture rate. We give you a fixed quote on the fit call.
What you get on the fit call.
- 01
Our BAA template
Drafted for healthcare practices and reviewable by your counsel. You leave the call with the actual document, not a promise to send one.
- 02
A tailored architecture diagram
Showing PHI flow, BAA coverage boundaries, HIPAA-eligible infrastructure components, and clinical escalation paths. Tailored to your EHR and your practice profile.
- 03
A walkthrough of clinical edge cases
How the voice flow handles crisis escalation, boundary-setting, handoff to clinicians, and patients who are not ready to proceed. This is the part buyers want to see anyway.
- 04
A fixed-scope quote with timeline
Before the call ends. No follow-up "we'll email you pricing" delay.
How it works.
STEP 1
Fit call
A 20-minute call to confirm your EHR, your call volume, and your compliance scope. We tell you on the call whether we're the right studio for your engagement.
STEP 2
Build
4 to 6 weeks. BAA signed before any PHI touches our infrastructure. Full architecture diagram delivered.
STEP 3
Launch and retain
Live within 6 to 8 weeks of kickoff. Monthly retainer covers maintenance, new automation builds, and quarterly compliance reviews.
Who this is for
2 to 20-provider mental health and telehealth practices that want a real compliance posture without the enterprise price tag.
Who this isn't for
Solo practitioners who only need a basic calendar tool, or hospital systems that need HITRUST and full SOC 2 Type II (we're building toward Type I now).
Questions we get on this bundle.
Book a 20-minute fit call.
We'll tell you on the call whether we're the right studio for your practice, agency, or brokerage. No deck. No high-pressure close.